Privacy Policy

Modern Etiquette with Olha operates this website. This policy explains what personal information we collect, how it’s used, who it’s shared with, and what rights you have over it.

1. Information we collect

  • Your name and email address, when you subscribe or make an enquiry.
  • Billing details, when you purchase a course or training.
  • Dietary requirements or accessibility needs, where relevant to in-person training.

We collect this when you complete a registration or contact form, or make a purchase.

2. How we use it

  • To provide the courses and training you’ve booked.
  • To send you emails, if you’ve asked to receive them.
  • To process payments.

We do not sell your information.

3. Who it’s shared with

  • Stripe processes payments. We never see or store your card details. See the Stripe Privacy Policy.
  • Mailchimp manages our email list and stores subscriber data in the United States.
  • Google Analytics collects anonymised data about how the website is used.
  • Law enforcement, where legally required.

We do not share your information with any other third party.

4. Cookies

The website uses cookies for basic function and analytics. You can manage or disable cookies in your browser settings at any time.

5. How long we keep it

Subscriber details are kept until you unsubscribe or ask us to delete them. Purchase records are kept as required for tax and accounting.

 

6. Your rights

You may ask for a copy of the information we hold, ask us to correct it, or ask us to delete it. Email us and we’ll respond as quickly as we can. You can unsubscribe from emails at any time using the link in any email.

7. Security

Data is stored on secure servers, and we review how we collect and handle it. No transfer over the internet is entirely secure, so we can’t guarantee absolute security — if you have concerns, please get in touch.